No Hidden Clauses
Hamara policy sada Urdu mein likha hai. Koi fine print ya lawyer-speak nahi. Aap samajhte hain ke aapka data kahin jaega.
LEGAL REFERENCE
Aap ka privacy hamari priority hai
su 75 par aap ka personal information encrypted rahta hai aur hum sirf woh data use karte hain jo aap ka account properly chalane ke liye zaroori hai...
End-to-end encryptionLocal qanoon compliant24/7 support available
Hamara data handling aur aapka control
Jab aap su 75 par account banate hain, hum aapka naam, phone number, email aur payment details collect karte hain. Ye sab information aapke account ko secure rakhne, deposits aur withdrawals process karne, aur fraud se bachane ke liye use hota hai. Hum aapka data kisi teesre farokht nahi karte. Aapka location, betting history, aur login records hamari servers par encrypted rehti
hain. Jahan local qanoon ijazat deta hai, wahan hum apne services fراہم karte hain. Aap apna data access, update ya delete karne ke liye kisi bhi waqt hamse contact kar sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SECURITY MEASURES
Hamara data protection standard
SSL Encryption
Sab transactions aur login details 256-bit SSL encryption ke through protected hain. Aapka password hashed aur salted format mein stored hai.
Payment Verification
JazzCash, Easypaisa, SadaPay aur Raast ke through aap jo paise bhejte ho, woh two-factor verification ke saath process hota hai.
Account Access Logs
Aap apne account mein login history dekh sakte hain. Agar koi unauthorized access hoya, hum foran alert kaarte hain.
Data Retention
Aapka account band karne ke baad bhi hum legally required data 5 saal rakhte hain. Baqi sab data delete kar dete hain.
Third-Party Links
Hamara website pe jo external links hain, unke privacy policy hum control nahi karte. Unhe alag se padh liya karo.
Complaint Process
Agar privacy breach ya data misuse ka shaq ho, hamara complaints team investigation karta hai aur 30 din mein report deta hai.
POLICY CLARITY
Hamara privacy statement kyun clear hai
Local Payment Focus
JazzCash, Easypaisa, SadaPay aur Raast ka data separate secure vaults mein stored hai jahan local regulations follow hote hain.
Right to Erasure
Aap kisi bhi waqt apne personal data ko delete karne ki request kar sakte ho. Hum 30 din mein process mein complete karte hain.
Withdrawal Transparency
Paise nikalna jab aap request karte ho, hum aapko har step par notification bhejte hain. Verification se leke bank tak, sab clear.
Marketing Opt-Out
Promotional emails nahi chahiye? Account settings mein unsubscribe kar do. Foran hamara list se nikl jate ho.
Cookie Consent
Hamara website par sirf essential cookies use hote hain. Tracking ya marketing cookies ke liye hum consent mang te hain pehle.
Policy Updates
Agar hamara privacy policy change ho, hum aapko email karte hain aur account par notification dikhata hai. Naye rules se pehle approval lena padta hai.
Aapke account ko hum kyun mehfooz rakhte hain
Password Security
Strong password set karne ke baad, hum aapse regular intervals par password change karne ka reminder dete hain. Biometric login bhi available hai.
Session Management
Aapka session 30 minutes inactive rahne par khud logout hojata hai. Shared devices par ye extra zaroori hai.
Withdrawal Verification
Paise nikalne se pehle hum phone number par OTP verify karte hain. JazzCash, Easypaisa, SadaPay ya Raast jo bhi ho, same process.
Device Recognition
Naye device se login karo to hum SMS verification mang te hain. Pehchaane hue devices se login smooth rehta hai.
Dormant Account Alert
6 mahine mein agar login nahi kiya, hum email bhejte hain ke account active rakh ne ke liye. Security ke liye ye step zaroori hai.
Fraud Detection
Hamara system unusual betting patterns, rapid withdrawals, ya suspicious IP addresses ko flag karta hai aur account temporarily lock kar deta hai.
Privacy policy ke baare mein poocha jaane wale sawal
Nahi. Su 75 aapka data sell, rent ya kisi teesre company ko share nahi karta. Sirf internal use ke liye aapka information hamari secure servers par rehta hai. Legal requirement ya fraud investigation mein hi hum data share karte hain.
JazzCash aur Easypaisa ke through jo payment details aate hain, woh encrypted vault mein store hote hain. Hum balance ya transaction ID tak access rakhte hain, PIN ya personal bank details nahi. Raast aur SadaPay mein bhi ye hi process hai.
Bilkul. Dashboard mein account settings se aap apna profile, transaction history, login records aur stored payment methods dekh sakte hain. Kisi cheez ko edit ya delete karne ke liye support se bhi maang sakte ho.
Account close karne ke baad hum aapka personal data anonymize kar dete hain. Transaction records 5 saal rakhne padte hain kyunki local law aisa kahti hai, phir delete kar dete hain. Pehle se delete karne ke liye support contact kar sakte ho.
Nahi. Aapka contact details sikhul hidden rehta hai. Agar profile par doosra user message karna chahe to hum direct number ya email share nahi karte, anonymous chat system use hota hai.
Haan. Agar hamara policy update ho to hum email karte hain aur account dashboard par banner dikhata hai. Naye changes accept karne se pehle aap sab padh sakte ho. Update na maanna to account active nahi rahega.
Bilkul private. Aapka betting history, winnings, losses aur game patterns kisi aur ko visible nahi hote. Sirf aap apne account mein dekh sakte ho. Internal compliance ke liye hum records rakhte hain, but publicly share nahi hote.